If you received a message similar to
- "Access to account [12345678] is prohibited for private application"
- "The client application is not allowed to work with this account"
1. Contact your Ringcentral Administrator to go here:
https://service.ringcentral.com/application/users/roles
2. Make sure you have at least the following persmissions assigned to your role.
- Third Party AppsUser Call Log
- Access RecordingsUser Call Log
- Download & DeliveryUser Call Log
- View Only